Digital situation and decision support for fire department command centers

The spectrum of fire department mission scenarios is as wide-ranging as it is demanding. The fire department at a chemical plant, for example, has to deal with everything from traffic accidents and fires in or adjacent to hazardous materials storage areas to extinguishing fires in production facilities. Short travel distances in the confined and highly complex infrastructure leave firefighters precious little time for preparation. They are happy if they have enough time to put on their protective gear because once they are on the scene every second counts. Every move has to come off without a hitch.

Networked command and control center

Task

© Securitas Deutschland
Foto: Patricia Kalisch, www.patriciakalisch.de

Data distributed across different systems, sparse information about the situation on the ground, and a limited scope for intervention – these are often the conditions that fire departments face today. In the time-critical mission planning process, steps such as looking up hard copies of detailed information on a triggered fire alarm system, researching information on hazardous substances in a database, and ensuring that every step of the mission is fully documented from the moment the alarm is received are still part of routine operations. These are just a few examples of where end-to-end digital support would save valuable time, freeing up emergency responders to concentrate on their core tasks.

This is why fire departments of the future should have digital support and be fed information on demand without media gaps. Fraunhofer FKIE has developed a solution for this that takes a comprehensive approach. It focuses on three goals:
 

1. Integration into existing system environments

2. Targeted process support

3. Intelligent networking of the command center and mobile task forces.